App Support

Official support for Benzze Kids Connect — the communication app for Benzze Kids Preschool, Chennai.

App Features

How to Log In

  1. Download the appSearch "Benzze Kids Connect" on the App Store or Google Play and install it.
  2. Enter your registered emailUse the email address you provided to the school at admission.
  3. Set your passwordTap "Forgot Password" — a reset link will be sent to your registered email.
  4. Log inEnter your email and new password to sign in.
  5. Access your child's dashboardYour child's profile, attendance and updates will appear automatically.

If you are a teacher, please log in with the credentials provided by your school admin.

Common Issues & Solutions

Not receiving password reset email?
Your email must be registered with the school admin. Check your spam/junk folder, wait 60 seconds, then try again. If still not received, contact your branch admin to verify your registered email address.
Unable to see my child's profile?
Please contact your school admin to link your child's profile to your account. This is a one-time setup done by the school.
Photos or videos not loading?
Check your internet connection and make sure you have the latest version of the app installed. If the issue persists, close and reopen the app.
Not getting notifications?
On iPhone: go to Settings → Notifications → Benzze Kids Connect → enable Allow Notifications. On Android: go to Settings → Apps → Benzze Kids Connect → Notifications → turn on.
App is slow or crashing?
Force-close the app and reopen it. If the problem continues, uninstall and reinstall from the App Store or Google Play. Make sure your phone's OS is up to date.

Contact Us

We're here to help

🕐
Working Hours
Monday to Saturday, 9:30 AM – 6:30 PM IST
📍
Address
Benzze Kids Preschool, Chennai, Tamil Nadu, India
⚡
Response Time
Within 24 hours

Report a Bug

Email info@benzzekids.com with the following details:

Privacy & Data Safety

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Account & Data Deletion

To delete your account and all associated data, email info@benzzekids.com with the subject line "Delete My Account". Your account will be permanently deleted within 7 working days.